Professional Growth:

The Ultimate Superpower!

Session # CD2, February 11, 2018

Nicole Mohiuddin MS, BSN, RN-BC, FHIMSS, CPHIMS

Senior IT Analyst, University of Virginia Health System

Nicole Mohiuddin MS, BSN, RN-BC, FHIMSS, CPHIMS

Has no real or apparent conflicts of interest to report

Conflict of Interest

• Review the current landscape of informatics and how to make the

most of career planning

• Apply best practices toward career searches, interviews

• Leverage networking to grow professional presence

Objectives

Then

• EHR implementations

• Meaningful Use

• Healthcare websites

• Aging population

• Data marts

Informatics Landscape

Now

• EHR optimization

• Inpatient Prospective Payment System

• Mobile technology

• Independent seniors

• Strategic data – Precision Medicine

Technology Enabled Care (TEC)

Telehealth

Fall Prevention

Remote Assessment

Robotics

• Analysis

• Quality

• Data/information stewardship

• Process management

• Change management

• System knowledge

• Knowledge sharing

The Importance of Data,

Application, Implication

• Technical skills & knowledge

– Transactions

– Performance

– Results

— and —

• Soft skills & understanding

– Relationships

The Flow of your Career is Guided

by Both:

• Meeting & exceeding expectations for professional results

• Important because people are hired & paid to solve problems and

to deliver results

• Typically easy to observe/measure

• Typically its value:

– Is immediately apparent

– Diminishes over time

• “What have you done for me lately?”

Performance & Relationship

Performance

• Investing into people in one’s professional environment

• Important because relationships influence the perception,

judgment & cooperation of co-workers & managers

• Typically difficult to measure

• Typically its value:

• Is not immediately apparent

• Increases over time

Performance & Relationship

Relationship

• Advisors – as-needed providers of feedback, advice, and insight

on specific topics where they have expertise

• Mentors – seasoned professionals in long-term relationship with

you, offering wisdom and advice on career path, professional

development, and personal growth

• Sponsors - higher-ups within your organization who are aware of

your best work, achievements, and goals, so that they advocate

for you when you’re not in the room

People Whom You Need in Your

Network

People don’t care

how much you know,

until they know how

much you care

• Patients & families

• Colleagues & co-workers

• Managers

• Subordinates

We have two ears and one mouth;

perhaps we should listen twice as

much as we speak

(Epictetus)

Build bridges of:

• Communication

• Coordination

• Relationship

• Negotiation

• Sales

• Behavioral styles – i.e. dealing with people

• Data analysis and presentation

• Technical knowledge – i.e. SQL, advanced Excel

The Power of Education

Another Degree?

MSN, MBA or MS

DNP or PhD or ??

• Know what you want

• Research companies/industry trends – a wealth of information

• Where to look?

– Online (LinkedIn, job boards)

– Job fairs

– Use a recruiter or not?

– Friends, colleagues, professional associations *

Spend most time here...why because they know You!

Job Searching

• Still important in this age of technology

– Don’t forget about the cover letter

– LinkedIn…your online resume!

• Don’t get lost in applicant tracking systems

• Goal is to get recruiter’s attention

– Executive Summary (not Objective) at top

– Consistent, unique personal branding throughout

– Relevant keywords

– 2-4 bullet points instead of dense prose

– Tweak keywords to match the position

Resumes

• Research – do your homework, know your industry

• Ask questions

• Put yourself in shoes of recruiter

• Practice, keep it fresh

• Telephone, in-person, virtual

Interviewing

• Do the job (volunteer roles & opportunities without the title)

• Find a mentor

• Speak a new language

• Put hiring managers minds at ease

How To Get There

• Google yourself

• Update your LinkedIn profile

• Put your online presence to work

Rebrand Social Media

• Exchange professional knowledge

– Much learning happens informally & incidentally

• Build professional relationships

– We’re all stronger and smarter, together

• Access professional opportunities

– BUT: don’t force, rush or over-emphasize

The Importance of Networking

Networking, Advising & Mentoring

Work Both Ways

• Seek out relationships where you

can give back

• Let others refresh you, whenever

possible

• Refresh others as well, whenever

possible

• Networking is a ‘contact’ sport …involves meeting people

– 24 hour thank you / 7 day follow-up / 30 day re-engage

– 12 feet / 12 inches / 12 words

– Build your network before you need it!

Network Like a Pro

• Continue building your skill set

– Certifications (RN-BC, CPHIMS, PMP)

– Finance 101

– Project Management

– Lean Six Sigma

• Keep current – read!

• Dust off your LinkedIn profile

• What are your ‘transferable skills’?

Opportunities for Professional

Growth

• Data analysis & presentation

• Personal skills - negotiation, conflict resolution

• Time management

• Multi-tasking

• Prioritization, crisis management

• Team building

Transferable Skills

• Brand building

• Gaining new skill sets

• Networking

• Evaluating the market

Ongoing Career Management

Taking care of the common

element in all your relationships

(Hint: It’s You…)

We all have days when the

pressures of life and work can get

us down

• Please don’t kick us, even when

we’re in the way

• Everyone whom we encounter is

dealing with fears, wounds and loss

• A little empathy goes a long way

Take proper care of yourself!

• Eat sensibly

• Drink more than enough water

• Exercise regularly

• Get plenty of rest

Don’t stay glued to your computer

screen

Every so often:

• Look away / around

• Walk away / around

• Interact with others

• Share your life, yourself, your trials and

your triumphs with trusted family,

friends and co-workers

• Don’t be afraid to seek help

Don’t keep a lid on your feelings

Thank you for your gift of time!

Nicole Mohiuddin MS BSN RN-BC CPHIMS FHIMSS

Senior IT Analyst - ERP Systems

University of Virginia Medical Center

nam3r@virginia.edu

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Questions